Today’s managed service providers (MSPs) are faced with the challenge of adding value to their services and growing revenue while maintaining the customer relationship. The solution lies in developing a strategic sales, marketing, and revenue plan that allows providers to shelter and cultivate their base, attract new customers, and gain […]
The Critical Role of the CIO in Spearheading Digital Transformation
Digital media and technology represent potent tools for business in terms of reducing costs, increasing revenues, reaching new audiences, eliminating inefficiencies, illuminating market trends, and other areas. But while the power of data and digital technologies is proven, many businesses do not have a comprehensive digital transformation strategy. Part of […]
When It Comes to Backup and Disaster Recovery, Testing Is Essential
Failure can strike at any time for just about any reason. This is especially true in the world of IT, where hardware, software, and even personnel failures are commonplace. The key to overcoming adversity caused by an unexpected failure is to have a safety net in place for support. Backup […]
What Types of Businesses Should Utilize UCaaS and Why?
Modern businesses have varied and unique communications needs. Whether you are looking to save money, increase security, or optimize your usage of the cloud, UCaaS could be the solution you seek.
Highlighting the Need for IT Resilience with Disaster Recovery
In today’s interconnected world, there are so many online threats that it’s only a matter of time before an organization suffers an outage. Having an effective disaster recovery plan is critical for resolving breaches and service failures. However, IT resilience is essential for keeping an organization’s data intact and business […]
In the IT Environment, Cyber Security Is a Team Effort
Having an effective security team is just one part of the cyber security equation. Every person within the organization should be knowledgeable and informed about the latest security threats. Comprehensive security training throughout the entire IT staffing structure enhances the IT security team’s ability to effectively identify and contain potential […]
Taking a Proactive Approach to Service Assurance Migration Using Virtualization Technologies
Virtualization technologies are the latest tools for maintaining and controlling today’s networks, but it’s only recently that mobile operators have begun to migrate network control over to virtualized platforms. At the same time, carriers and their engineers are leaving behind the old, hardware-based ways of network management. This also includes […]
How SMBs Can Maximize an Investment in Unified Communications
According to a recent Gartner report, it’s expected that worldwide IT spending will remain flat throughout the remainder of 2016. One could take a look at this report and assume that unified communications (UC) services will be on the downswing. On the contrary, businesses are simply refusing to pay for […]
Pricing Backup and Disaster Recovery Services: Five Principles to Keep in Mind
As more and more businesses move to cloud-based infrastructures – with public cloud Infrastructure as a Service (IaaS) sector spending expected to reach $38 billion during 2016 – the need for cloud-based backup and disaster recovery services has likewise grown. As competition in the recovery and backup field becomes more […]
4 Reasons to Make the Switch to Selling Office 365
Just as many businesses rely on hosted Exchange for their various productivity needs, others rely on it to maintain their bottom lines. For most hosted Exchange sellers, Microsoft’s mail server software has represented a cash cow in terms of profitability for the past few years. As a result, there is […]
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