As enterprise communications technologies continue to grow in popularity, it is critical that IT stakeholders, in turn, have the best infrastructure to support those technologies. One such infrastructure-related technology is hosted PBX. By deploying hosted PBX, businesses can ensure the scalability, functionality, affordability, and usability of their telecommunications solutions. Hosted […]
New Partnership With Vonage Offers Expanded UCaaS Options
eXemplify Group is excited to announce a new partnership between Vonage and The Alliance Partners (The Alliance), which will offer more expanded access to Unified Communications as a Service (UCaaS) solutions than ever before. As a member of The Alliance, an industry consortium of telecom and IT companies focused on […]
How SIP Trunking Can Improve Business Communications
Better communication has always been the overarching goal of forward-thinking businesses, especially in today’s data-driven business environment. However, bringing distant and disparate networks together has resulted in a less-than-optimal communications environment with questionable efficiencies. The purpose of SIP Trunking is to essentially make in public switched telephone networks (PSTNs), Internet, […]
4 Reasons to Switch to Cloud-based Call Center Software
Recent advances in technology have made it worthwhile to improve the call center, especially for those tasked with ensuring an efficiently run workplace while maintaining staff morale. For those leaders, harnessing the cloud for the benefit of the workplace makes perfect sense. Here are four compelling reasons why making the […]
3 Reasons Businesses Need to Re-evaluate Mobile Device Security Strategies
The varied and ubiquitous use of mobile devices in individuals’ work and personal lives only continues to grow. Companies that have not yet adopted a firm mobile device policy or an EMM (enterprise mobility management) solution need to do so now, and businesses that were early adopters of device management […]
Why Disaster Recovery as a Service (DraaS) Must Evolve
Disaster recovery is one of the most critical operations for today’s organizations, and when offered as DRaaS (disaster recovery as a service), it takes a provider that is up to a big task. As more cloud technologies emerge and as more data is stored in the cloud, the concept of […]
Top 5 Reasons Why Companies Adopt Colocation
There are plenty of reasons why an organization may be swayed towards colocation. For starters, the business might want greater reliability and built-in disaster planning. In other cases, a growing need for more data capacity, improved physical security, and better control over costs might prompt the decision. Whatever the reason, […]
How MSPs Can Build More Profitable Businesses
Managed service providers (MSPs) are benefiting in a big way from cloud technologies, and one key trend that has emerged among businesses is a move away from transaction-based resellers to longer-term partner-managed models. As such, many value-added resellers (VARs) are seeking to re-brand themselves as MSPs, but face significant transitional […]
How Telecom Strategy Enhances Business Continuity Planning
While businesses hope to avoid disaster, the truth is that every organization must plan for it. One of the most critical aspects of disaster planning is the telecom infrastructure, as the ability to communicate is key in the case of a disaster. There are a few specific telephony technologies that […]
Why Cloud-based Unified Communications Solutions are Better for the Business
Unified Communications (UC) systems are becoming increasingly popular as a way to provide employees with the ultimate communication functionality and flexibility. While businesses are eager to offer these solutions to their employees, IT is often burdened by the time and effort required to implement such systems. One of the best […]
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