Cybersecurity is a salient issue in today’s communications landscape, and it’s particularly important for small and mid-sized businesses to protect their digital interests. Smaller organizations traditionally have been more vulnerable to breaches than bigger companies, which have more resources to dedicate to IT security. However, by making the right investment, […]
Year-End Strategies for VARs
It is often said that “competition improves the breed”—this is certainly true for value-added resellers (VARs). Although most VARs know what it takes to succeed in today’s highly competitive environment, there’s always room for improvement. With a greater focus on customer loyalty and improved profit margins, the average VAR would […]
Managed Service Providers: 4 Tips to Satisfy Customers
Managed service providers (MSPs) face unique challenges when it comes to satisfying and retaining customers. Because MSPs create custom service packages for individual clients, there’s no single, universal customer retention strategy that will work in every case. Instead, MSPs need to employ ingenuity and strategy to create and maintain client […]
Supply Chain Analytics as a Managed Service
Most enterprise-level businesses have their own analytics solution to better leverage the glut of supply chain-related data available in the modern marketplace. Many smaller businesses, however, just can’t justify either the expense of setting up in-house analytics capabilities or the overhead of maintaining them. Unfortunately, as a result, many of […]
The Hybrid VAR: Where the Cloud Meets Sales
Companies that resell or have had a third-party channel handling products/services on behalf of an end-user are familiar with the concept of a value-added reseller (VAR). Indeed, VARs came of age in the IT era, when the main focus was selling a piece of hardware or software. But as cloud computing has […]
How to Harness the Power of Increased Bandwidth
In less than a decade, network speeds have increased exponentially, kicking open the doors of opportunity for small- and mid-sized businesses willing and able to harness the power of increased bandwidth. Less than 10 years ago, most small- and medium-sized businesses only had access to bandwidth of about one megabit-per-second. […]
Collaboration: The Key to Expanding Service Offerings
In today’s competitive environment, managed service providers (MSPs) must look for any advantage that puts them ahead of the pack. For many companies, that means adding additional managed services and other sought-after technologies to their service portfolio. Achieving that goal often means joining forces with a number of other collaborative […]
An Alternative to Starting Over: How Cloud-based Applications can Create Efficient Network Architecture
It’s a question nearly every business will eventually face: how can seemingly autonomous network architecture be merged with others to create a single, efficient infrastructure? One solution is to simply start over and develop an entirely new network infrastructure that leverages cloud-based applications. This isn’t necessarily a problem for large […]
Moving Forward, What to Expect From the Cloud Market
The cloud computing market has more room to grow. Businesses will add a much wider variety of cloud solutions moving forward and more virtualization technologies overall. To best serve and understand their customers in this still-evolving market, telecom and IT agents representing cloud providers should look ahead to the future […]
Do Businesses Need Advanced Security Against Spear Phishing?
Spear Phishing — what sounds like an oceanic documentary about terrible peril for sea creatures is actually a different kind of danger involving fraudulent email attacks against friends, family and employees. Fortunately, there are email security packages with advanced threat features designed to stave off these attacks. Just Phishing Common […]
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