Any organization that relies on selling white label voice over Internet protocol (VoIP) must also consider the services they offer to their customers. In order to maximize profits while providing exceptional service to clientele, businesses must be willing to add value by offering a broad range of useful and competitive services. These services can mean a world of difference when it comes to increasing customer satisfaction and attracting clientele.
Software as a Service (SaaS)
Instead of managing complex software programs on their own, businesses can opt for a trusted and reliable service provider to manage all of their critical software applications and provide access to those applications through the cloud. Employing SaaS helps businesses better manage their operations by freeing up time that would otherwise be devoted to micromanaging software. SaaS also gives businesses the freedom to access their software applications at any given time from virtually any location with an Internet connection.
White Label Cloud Computing
According to CompTIA, over 90% of business owners now rely on cloud computing to manage business software, store and maintain critical data, and handle a wide variety of other tasks including invoicing and telecommunications. Cloud computing is a must-have service for virtually any company wishing to grow and remain strong in today’s highly competitive business climate.
Cloud-Based Accounting Services
The benefits of the cloud also extend to accounting. With cloud-based accounting services, businesses can take advantage of key features that allow for improved invoicing, streamlined cash flow, and even simplified handling of taxes. Cloud-based accounting can also help improve overall efficiency by reducing or even eliminating the margin for human error.
Cloud-Based Storage and Backup
While many companies still rely on physical hard drives as their primary means of data storage, according to Forbes over half of U.S. businesses have turned to cloud-based storage as a cost-effective, reliable, and efficient method of storing and backing up data. Cloud-based storage offers numerous advantages that have been a boon to businesses in today’s data-driven environment. These include:
- ease of access from virtually any point in the world;
- a relatively low risk of being compromised by blackouts, natural disasters, and other related acts;
- secure backups and access to sensitive data, eliminating most data security concerns; and
- the ability to store as much data as needed within the cloud at little to no additional cost.
The cloud has also allowed hosted private branch exchange (PBX) systems the chance to shine. Hosted PBX offers an efficient, cost-effective, and more flexible alternative to landline-based communication systems. Hosted PBX does away with the hardware required for conventional telecommunications and allows businesses to bounce back more quickly after a crash.
Offering the above services as a part of any white label VoIP package is crucial to attracting customers while remaining a step ahead of the competition. To learn more about how eXemplify can help your business get back on track, visit us here and speak to one of our knowledgeable cloud strategy consultants today.