As Voice over IP (VoIP) became the default backbone in business communications, partners enjoy greater demand. Just three years ago, the Harvard Business Review declared that analog phone networks had reached the end. What was once viewed as a low-quality approach to voice calls is now changing the way companies do business. If you’re an agent who specializes in VoIP, it’s only going to continue to get better.
Throughout the country, copper landline services are on the decline. In fact, 20 states have authorized such an end and these lines are either being replaced by optical fiber or simply no longer receiving service. According to the National Regulatory Research Institute, 41 states have either reduced or eliminated oversight of current wired telecom. Roughly 36% of businesses are using VoIP today. With the rapid shift in direction at the state level for wired support, it’s likely the remaining holdouts will need to make a decision sooner rather than later.
In fact, experts estimate that 24% of businesses are still relying on PSTN, or POTS. This traditional channel can’t handle things like video or next generation data. As the market continues to put pressure on companies to embrace new technologies or get left behind, the opportunity for VoIP will only expand. The competitive edge it provides will be the push you need to drive more business.
At the same time, the implementation of virtual PBX phone systems supports the businesses currently using cellular networks as their primary business communication line. As the workplace continues to embrace digital, the 8% of businesses in this category is expected to expand considerably. At the same time, many of these same businesses need a way to forward calls to mobile phones, provide flexibility in their phone systems and allow for seamless integration between the platforms. VoIP can easily solve these problems and create the perfect starting point in the conversation toward an upgrade.
The conversation also lends itself to an exploration of the advantages that will come to fruition when 5G finally enters the scene. Experts suggest it will stream video, voice and data up to 10 times faster than 4G and eliminate many of the problems current networks are experiencing, such as latency and dropped calls. It’s also expected to improve the quality of the call, further improving the user experience in a VoIP environment. As the user experience continues to be a point of innovation in both 5G and VoIP developments, users are bound to be the biggest winners here.
The reality in today’s market is that the user is mobile, and companies have to be more agile and investments are waning — if not completely gone from traditional wired networks. The opportunity for VoIP is immense and only projected to get better. To truly maximize this opportunity, it’s time to talk to eXemplify. Our reputation as a master agent is stellar and we’re ready to put it to work for you. Contact us today to get the conversation started.