When evaluating cloud solutions for a migration, enterprises often hear that either public or private cloud is superior, with little room for a more nuanced interpretation of the benefits and drawbacks of each. In many cases, one of these options will be more appealing in terms of the specific needs […]
Five Considerations for Choosing a Hosted VoIP Provider
Hosted Voice over Internet Protocol (VoIP) offers a number of benefits that make it a clear winner over the traditional private branch exchange (PBX), such as little or no initial investment, predictable invoicing, scalability and the option to invest in a wide variety of features through unified communications. Before choosing […]
When It Comes to Calls, VoIP Beats a Landline
If you’re still using a landline for business, it may be because you’re taking an “if it isn’t broken, don’t fix it” approach. What you may not have considered is that while it might not be broken, it is inferior to Voice over Internet Protocol (VoIP) and is costing you […]
Birch Communications Talks Enterprise IT and SD-WAN
eXemplify’s Robert Hayes sat down with Birch Communications’ Susan Graham to talk UCaaS, the cloud, SD-WAN, and the changing world of enterprise IT. Fast Facts Your name: Susan Graham Your title: National Partner Development Manager Your company: Birch Communications Years at company: 2 Company founded in: 1996 Company headquarters: Atlanta, […]
Choosing Between a Hosted Service Provider and On-Site SIP Trunking
Making the choice between a hosted private branch exchange (PBX) service and on-site Session Initiation Protocol (SIP) trunking isn’t as easy as it initially appears. While the former seems like a no-brainer for small businesses with small budgets, there are many considerations that make the latter a more sensible solution. When […]
SIP Trunking Implementation: A Challenge Made Easier
Session Initiation Protocol (SIP) trunking offers a multitude of benefits to businesses that rely on private branch exchange (PBX). However, many businesses find the implementation process to be a bit intimidating, causing them to shy away from implementing SIP trunking altogether. Fortunately, managed service providers (MSPs) have plenty of tools at their disposal […]
Hosted VoIP: It’s Time to Make the Switch from PBX
Communications and the technologies that support it are an important part of every business. IT stakeholders are rightfully selective in deploying technologies and transitioning to new platforms, but often the advantages of leveraging a new technology, such as hosted Voice over Internet Protocol (VoIP), outweigh the temporary inconveniences that such […]
How Transitioning to the Cloud Benefits Your Phone System
The on-premises business phone system has had its heyday, but the virtues that once defined it have now become liabilities in today’s fast-paced business climate. Moving around physical private branch exchange (PBX) hardware can be a non-starter for many businesses and adding new lines of service to newly-opened office locations […]