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Posts Tagged: PBX

Evaluating Cloud Solutions for a Better Communications Migration

January 28, 2019 by Robert Hayes

Cloud solutions offered in a hybrid format can allow for better flexibility for sprawling businesses.

When evaluating cloud solutions for a migration, enterprises often hear that either public or private cloud is superior, with little room for a more nuanced interpretation of the benefits and drawbacks of each. In many cases, one of these options will be more appealing in terms of the specific needs […]

Filed Under: Cloud Tagged With: Cloud, cloud solutions, Hybrid Cloud, PBX, Private Cloud, Public Cloud

Five Considerations for Choosing a Hosted VoIP Provider

December 26, 2018 by Robert Hayes

Make sure your hosted VoIP provider can support the number of users you need today, and as you grow.

Hosted Voice over Internet Protocol (VoIP) offers a number of benefits that make it a clear winner over the traditional private branch exchange (PBX), such as little or no initial investment, predictable invoicing, scalability and the option to invest in a wide variety of features through unified communications. Before choosing […]

Filed Under: Uncategorized Tagged With: business continuity, disaster recovery, hosted VOIP, PBX, VOIP

When It Comes to Calls, VoIP Beats a Landline

September 4, 2018 by Robert Hayes

VoIP calls are more cost-effective than using a landline, but that’s just the beginning of the benefits.

If you’re still using a landline for business, it may be because you’re taking an “if it isn’t broken, don’t fix it” approach. What you may not have considered is that while it might not be broken, it is inferior to Voice over Internet Protocol (VoIP) and is costing you […]

Filed Under: VoIP Tagged With: hosted VOIP, PBX, phone, Telephony, Voice over IP, VOIP

Birch Communications Talks Enterprise IT and SD-WAN

March 30, 2017 by Robert Hayes

eXemplify’s Robert Hayes sat down with Birch Communications’ Susan Graham to talk UCaaS, the cloud, SD-WAN, and the changing world of enterprise IT.  Fast Facts Your name: Susan Graham Your title: National Partner Development Manager Your company: Birch Communications Years at company: 2 Company founded in: 1996 Company headquarters: Atlanta, […]

Filed Under: Birch Communications, SD-WAN, SMBs Tagged With: birch communications, Cloud, enterprise IT, IT, network, PBX, POTS, SD-WAN, SMB, UCaaS

Choosing Between a Hosted Service Provider and On-Site SIP Trunking

May 18, 2016 by Robert Hayes

Making the choice between a hosted private branch exchange (PBX) service and on-site Session Initiation Protocol (SIP) trunking isn’t as easy as it initially appears. While the former seems like a no-brainer for small businesses with small budgets, there are many considerations that make the latter a more sensible solution. When […]

Filed Under: VoIP Tagged With: cost savings, Hosted PBX, IT, PBX, SIP, SIP Trunking, voice quality, VOIP

SIP Trunking Implementation: A Challenge Made Easier

April 1, 2016 by Robert Hayes

Session Initiation Protocol (SIP) trunking offers a multitude of benefits to businesses that rely on private branch exchange (PBX). However, many businesses find the implementation process to be a bit intimidating, causing them to shy away from implementing SIP trunking altogether. Fortunately, managed service providers (MSPs) have plenty of tools at their disposal […]

Filed Under: SIP Trunking Tagged With: bandwidth, cost savings, MSP, network testing, PBX, scalability, SIP Trunking

Hosted VoIP: It’s Time to Make the Switch from PBX

February 2, 2016 by Robert Hayes

Communications and the technologies that support it are an important part of every business. IT stakeholders are rightfully selective in deploying technologies and transitioning to new platforms, but often the advantages of leveraging a new technology, such as hosted Voice over Internet Protocol (VoIP), outweigh the temporary inconveniences that such […]

Filed Under: VoIP Tagged With: collaboration, communications, cost savings, efficiency, hosted VOIP, PBX, reliability, UC, VOIP

How Transitioning to the Cloud Benefits Your Phone System

October 28, 2015 by Robert Hayes

The on-premises business phone system has had its heyday, but the virtues that once defined it have now become liabilities in today’s fast-paced business climate. Moving around physical private branch exchange (PBX) hardware can be a non-starter for many businesses and adding new lines of service to newly-opened office locations […]

Filed Under: Cloud, VoIP Tagged With: cloud communications, cloud-based phone system, on-premises phone system, PBX, phone, service disruption, VOIP

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