Unified communications as a service (UCaaS) may be the secret to finding and keeping talent. Recruiting the best talent often comes down to their ability to achieve a satisfying work-life balance with your organization. Since the pandemic forced many companies to transition to remote work, many have retained hybrid environments. […]
5 Steps To Prepare for a Better UCaaS Implementation
If you’ve been using an on-premises telephone system and are moving to unified communications as a service (UCaaS), you may have heard that implementation can be a complex process. In addition to the transition process, you’ll have training to schedule, possible infrastructure upgrades, and the challenges of getting buy-in across […]
3 Considerations for a Smooth UCaaS Transition
There are many reasons to move from an on-site communications solution, such as unified communications, and migrate to Unified Communications as a Service (UCaaS), such as scalability, consistent work experiences, and the rich features offered through the technology. Even so, a transition to UCaaS can be a long and complex […]
5 Signs It’s Time To Replace Your Legacy Voice System
If your business still relies on an outdated voice system, you’re not alone. Over 60% of organizations currently use a legacy or hybrid phone system – however, that number is rapidly decreasing. Unified communications as a service (UCaaS) solutions have gained ground over the past few years. Experts predict the […]
4 Trends Shaping UCaaS in 2023
Despite the many global macroeconomic challenges that have cropped up over the past few years, the UCaaS market is still going strong. Recent reports estimate spending on UCaaS will reach $1.74 billion by 2028, so it’s clear that the unified communication and collaboration space will only continue to grow. Thanks […]
3 Steps To Take When Planning Your Communications Technology Budget
If you’re considering updating your business communications system, you aren’t alone. Gartner forecasts a 2.4% rise in global spending on communications technology in 2023, contributing to a predicted 5.1% IT market increase overall. Before you start shopping around, you should gain a clear understanding of your company’s needs and how […]
Trends Shaping the 2023 UCaaS Market
When the pandemic pushed organizations across several industries to arrange home office accommodations, the shift to unified communications was a quick decision to keep business in motion. Now that more companies see the benefits of unified communications as a service (UCaaS) solutions, the market is maturing faster than expected. UCaaS […]
The Benefits of UCaaS
If it’s time to upgrade your communications technology, you may be encountering a lot of new choices that weren’t around the last time you considered an investment. Unified communications systems allow companies to increase productivity through advanced collaboration features while reducing costs in a variety of ways. Cloud-based unified communications […]
Your Next Business Phone System: Is UCaaS Better Than VoIP?
If you’ve been looking into upgrading your business phone system, there are two terms you are probably hearing a lot as you examine options: unified communications as a service (UCaaS) and voice over internet protocol (VoIP). While both are better options than an on-site private branch exchange (PBX), you may […]
Digital Transformation: Where To Go Next?
The pandemic pushed every company’s digital transformation plans forward, whether they had initiated those plans or not. Even industries that traditionally tend to lag behind on technology investments were forced to embrace cloud technology simply to stay afloat. Digital transformation is a concept that is hard to pin down, because […]