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Posts Tagged: UCaaS

3 Steps To Take When Planning Your Communications Technology Budget

March 6, 2023 by Robert Hayes

Streamline your communications technology budget planning with these three steps.

If you’re considering updating your business communications system, you aren’t alone. Gartner forecasts a 2.4% rise in global spending on communications technology in 2023, contributing to a predicted 5.1% IT market increase overall. Before you start shopping around, you should gain a clear understanding of your company’s needs and how […]

Filed Under: Unified Communications Tagged With: cloud communications, communications, communications budget, UCaaS, unified communications

Trends Shaping the 2023 UCaaS Market

February 13, 2023 by Robert Hayes

UCaaS is equipping companies to support remote employees with consistent, connected work experiences.

When the pandemic pushed organizations across several industries to arrange home office accommodations, the shift to unified communications was a quick decision to keep business in motion. Now that more companies see the benefits of unified communications as a service (UCaaS) solutions, the market is maturing faster than expected. UCaaS […]

Filed Under: Unified Communications Tagged With: 5G, Cloud, consolidation, cyber security, UCaaS, unified communications

The Benefits of UCaaS

November 28, 2022 by Marketing

benefits of UCaaS

If it’s time to upgrade your communications technology, you may be encountering a lot of new choices that weren’t around the last time you considered an investment. Unified communications systems allow companies to increase productivity through advanced collaboration features while reducing costs in a variety of ways. Cloud-based unified communications […]

Filed Under: Unified Communications Tagged With: cloud communications, collaboration, UCaaS, unified communications

Your Next Business Phone System: Is UCaaS Better Than VoIP?

November 14, 2022 by Marketing

If you’ve been looking into upgrading your business phone system, there are two terms you are probably hearing a lot as you examine options: unified communications as a service (UCaaS) and voice over internet protocol (VoIP). While both are better options than an on-site private branch exchange (PBX), you may […]

Filed Under: Unified Communications Tagged With: business phone system, cloud phone system, remote work, UCaaS, unified communications, VOIP

Digital Transformation: Where To Go Next?

July 5, 2022 by Robert Hayes

Digital transformation now largely centers on cloud technology, but many companies struggle to choose priorities.

The pandemic pushed every company’s digital transformation plans forward, whether they had initiated those plans or not. Even industries that traditionally tend to lag behind on technology investments were forced to embrace cloud technology simply to stay afloat. Digital transformation is a concept that is hard to pin down, because […]

Filed Under: Digital Transformation Tagged With: cloud technology, CRM, digital transformation, UCaaS, unified communications

UCaaS or CCaaS: Which One Should You Prioritize?

June 6, 2022 by Robert Hayes

business person using unified communications

If your company is in the market for a communications upgrade, you’ve likely heard discussion of unified communications as a service (UCaaS) and contact center as a service (CCaaS). Despite sharing nearly the same acronym, these two cloud communications solutions offer different benefits for your business. UCaaS and CCaaS have […]

Filed Under: Unified Communications Tagged With: CCaaS, cloud communications, contact center, contact center as a service, UCaaS, unified communications, unified communications as a service

Unified Communications Benefits Include Cost Savings and Flexibility

October 22, 2018 by Robert Hayes

There are several unified communications benefits over a legacy phone system, beginning with cost savings.

If your enterprise is considering a phone system upgrade, you’ve likely thrown unified communications through Voice over Internet Protocol (VoIP) into the mix of options you’re evaluating. Because it’s phone service run through an internet line, unified communications can be placed on the same network that you use for data […]

Filed Under: Unified Communications Tagged With: KPIs, mobility, UCaaS, unified communications, VOIP

The Benefits of UCaaS for Global Enterprises

November 6, 2017 by Robert Hayes

Global enterprises require the collaborative tools and scalability that UCaaS offers.

Global enterprises are organizing their teams to better serve the needs of their customers, which often results in multi-site communications systems that don’t always integrate well with one another. As a result, the pursuit of Unified Communications as a Service (UCaaS) becomes a priority for many enterprises. A UCaaS solution […]

Filed Under: Unified Communications Tagged With: UC, UCaaS, unified communications, unified communications as a service

UCaaS Makes Sense When You Know Your Options

July 10, 2017 by Robert Hayes

UCaaS is the right option for many businesses.

Streamlined operations and the promise of a lower cost are driving a number of business owners to consider the cloud. And while many already embraced the opportunity to unify communications years ago, the opportunity to move this element of the business to the cloud is not as clear cut. Unified […]

Filed Under: Unified Communications Tagged With: UCaaS

VoIP, the Technology that Keeps Getting Better

June 21, 2017 by Robert Hayes

VoIP continues to include, making cloud-based phone systems a great option for businesses.

Voice over Internet Protocol (VoIP) was originally designed to imitate the architecture of copper wire legacy telephone networks. Today, customers are celebrating the benefits of this technology and exploring all of what a VoIP solution is capable of providing. VoIP Benefits VoIP runs both voice and data over the same […]

Filed Under: Verizon, VoIP Tagged With: Cloud, phone, UCaaS, unified communications, Verizon, VOIP

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