If it’s time to upgrade your communications technology, you may be encountering a lot of new choices that weren’t around the last time you considered an investment. Unified communications systems allow companies to increase productivity through advanced collaboration features while reducing costs in a variety of ways. Cloud-based unified communications […]
4 Considerations for Choosing a Unified Communications Solution
Unified communications solutions are being implemented by companies at a dizzying rate. The market has been growing at a compound annual growth rate (CAGR) of 20.5% since 2021,1 demonstrating the demand for a better set of collaboration tools for a largely remote and global workforce. Here are some of the […]
Four Areas of Focus for Cloud Transformation
The IT landscape is changing rapidly. Just two decades ago, the role of the chief information officer (CIO) was significantly different, with all applications stored on a user’s computer and the network protected with clear boundaries protected by a firewall. Today, cloud transformation dominates the role of the CIO, presenting […]
Three Challenges Your Cloud Security Strategy Should Address
Enterprises contemplating a move to a cloud solution often cite security concerns among their chief reservations for a shift. It’s important to determine whether these concerns are indicative of a security tradeoff, and if so, whether that tradeoff is worth the gains of a cloud migration, or if they can […]
Two Reasons You Need Unified Communications
If you’re anticipating an upgrade to your communications technology or if you’re a new business just starting out, you should be considering unified communications. It’s a cloud-based communications solution that requires little initial investment and can be scaled up or down according to your needs. While affordability and scalability are […]
Five Ways Unified Communications Offers a Seamless Solution
As your enterprise grows, the goal of presenting a consistent brand becomes more challenging. You’re adding new and diverse talent and launching a variety of growth objectives, making it more difficult to have one face to the public. Unified communications is a solution that makes it possible to do just […]
The Evolving Nature of Unified Communications
When unified communications was first introduced, it was as a technology that would combine voice calls, email, and applications into one. It promised to streamline communications and improve productivity, representing a rare instance in which all the promises of a coming technology were fulfilled. Enterprises embracing unified communications immediately saw […]
The Unified Communications Tools That Will Transform How You Do Business
You’ve heard the buzz about unified communications, but you may be wondering how its features could impact your enterprise’s day-to-day activities. After all, you’re probably already utilizing conference calls and mobile technology to support the processes of your employees. What unified communications can do is fully on the level of […]
4 Tips Service Providers Can Use to Improve Customer Support
It’s no secret in today’s technologically advanced marketplace that consumers have higher expectations than ever before when it comes to the quality customer experience. Companies often tout their high priority approach to customer support, but the proof is truly in the experience. The reality is very simple: if your clients […]
Unified Communications Trends Shaking the Industry
What are you doing to stay relevant as the IT landscape changes? When it comes to unified communications and collaboration, things move fast, which is why it’s important to stay on top of this issue. The traditional approach to unified communications is to simply define the requirements and go after […]