Unified communications as a service (UCaaS) may be the secret to finding and keeping talent. Recruiting the best talent often comes down to their ability to achieve a satisfying work-life balance with your organization. Since the pandemic forced many companies to transition to remote work, many have retained hybrid environments. […]
5 Steps To Prepare for a Better UCaaS Implementation
If you’ve been using an on-premises telephone system and are moving to unified communications as a service (UCaaS), you may have heard that implementation can be a complex process. In addition to the transition process, you’ll have training to schedule, possible infrastructure upgrades, and the challenges of getting buy-in across […]
4 Trends Shaping UCaaS in 2023
Despite the many global macroeconomic challenges that have cropped up over the past few years, the UCaaS market is still going strong. Recent reports estimate spending on UCaaS will reach $1.74 billion by 2028, so it’s clear that the unified communication and collaboration space will only continue to grow. Thanks […]
3 Steps To Take When Planning Your Communications Technology Budget
If you’re considering updating your business communications system, you aren’t alone. Gartner forecasts a 2.4% rise in global spending on communications technology in 2023, contributing to a predicted 5.1% IT market increase overall. Before you start shopping around, you should gain a clear understanding of your company’s needs and how […]
Trends Shaping the 2023 UCaaS Market
When the pandemic pushed organizations across several industries to arrange home office accommodations, the shift to unified communications was a quick decision to keep business in motion. Now that more companies see the benefits of unified communications as a service (UCaaS) solutions, the market is maturing faster than expected. UCaaS […]
The Benefits of UCaaS
If it’s time to upgrade your communications technology, you may be encountering a lot of new choices that weren’t around the last time you considered an investment. Unified communications systems allow companies to increase productivity through advanced collaboration features while reducing costs in a variety of ways. Cloud-based unified communications […]
Your Next Business Phone System: Is UCaaS Better Than VoIP?
If you’ve been looking into upgrading your business phone system, there are two terms you are probably hearing a lot as you examine options: unified communications as a service (UCaaS) and voice over internet protocol (VoIP). While both are better options than an on-site private branch exchange (PBX), you may […]
4 Considerations for Choosing a Unified Communications Solution
Unified communications solutions are being implemented by companies at a dizzying rate. The market has been growing at a compound annual growth rate (CAGR) of 20.5% since 2021,1 demonstrating the demand for a better set of collaboration tools for a largely remote and global workforce. Here are some of the […]
Getting Smarter by Combining Unified Communications and IoT
If you’ve implemented cloud-based unified communications, you may have made the switch because of its collaborative potential for your organization. Between shared workspaces, videoconferencing, and status indicators, the technology has the potential to shorten decision-making timelines by improving communication and access to information. Unified communications has allowed organizations to save […]
Digital Transformation: Where To Go Next?
The pandemic pushed every company’s digital transformation plans forward, whether they had initiated those plans or not. Even industries that traditionally tend to lag behind on technology investments were forced to embrace cloud technology simply to stay afloat. Digital transformation is a concept that is hard to pin down, because […]
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