If you’re considering updating your business communications system, you aren’t alone. Gartner forecasts a 2.4% rise in global spending on communications technology in 2023, contributing to a predicted 5.1% IT market increase overall. Before you start shopping around, you should gain a clear understanding of your company’s needs and how […]
Trends Shaping the 2023 UCaaS Market
When the pandemic pushed organizations across several industries to arrange home office accommodations, the shift to unified communications was a quick decision to keep business in motion. Now that more companies see the benefits of unified communications as a service (UCaaS) solutions, the market is maturing faster than expected. UCaaS […]
The Benefits of UCaaS
If it’s time to upgrade your communications technology, you may be encountering a lot of new choices that weren’t around the last time you considered an investment. Unified communications systems allow companies to increase productivity through advanced collaboration features while reducing costs in a variety of ways. Cloud-based unified communications […]
Your Next Business Phone System: Is UCaaS Better Than VoIP?
If you’ve been looking into upgrading your business phone system, there are two terms you are probably hearing a lot as you examine options: unified communications as a service (UCaaS) and voice over internet protocol (VoIP). While both are better options than an on-site private branch exchange (PBX), you may […]
4 Considerations for Choosing a Unified Communications Solution
Unified communications solutions are being implemented by companies at a dizzying rate. The market has been growing at a compound annual growth rate (CAGR) of 20.5% since 2021,1 demonstrating the demand for a better set of collaboration tools for a largely remote and global workforce. Here are some of the […]
Getting Smarter by Combining Unified Communications and IoT
If you’ve implemented cloud-based unified communications, you may have made the switch because of its collaborative potential for your organization. Between shared workspaces, videoconferencing, and status indicators, the technology has the potential to shorten decision-making timelines by improving communication and access to information. Unified communications has allowed organizations to save […]
Digital Transformation: Where To Go Next?
The pandemic pushed every company’s digital transformation plans forward, whether they had initiated those plans or not. Even industries that traditionally tend to lag behind on technology investments were forced to embrace cloud technology simply to stay afloat. Digital transformation is a concept that is hard to pin down, because […]
UCaaS or CCaaS: Which One Should You Prioritize?
If your company is in the market for a communications upgrade, you’ve likely heard discussion of unified communications as a service (UCaaS) and contact center as a service (CCaaS). Despite sharing nearly the same acronym, these two cloud communications solutions offer different benefits for your business. UCaaS and CCaaS have […]
Two Reasons You Need Unified Communications
If you’re anticipating an upgrade to your communications technology or if you’re a new business just starting out, you should be considering unified communications. It’s a cloud-based communications solution that requires little initial investment and can be scaled up or down according to your needs. While affordability and scalability are […]
Unified Communications Benefits Include Cost Savings and Flexibility
If your enterprise is considering a phone system upgrade, you’ve likely thrown unified communications through Voice over Internet Protocol (VoIP) into the mix of options you’re evaluating. Because it’s phone service run through an internet line, unified communications can be placed on the same network that you use for data […]
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