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Blog

Taking a Proactive Approach to Service Assurance Migration Using Virtualization Technologies

November 21, 2016 by Robert Hayes

Virtualization

Virtualization technologies are the latest tools for maintaining and controlling today’s networks, but it’s only recently that mobile operators have begun to migrate network control over to virtualized platforms. At the same time, carriers and their engineers are leaving behind the old, hardware-based ways of network management. This also includes […]

Filed Under: Virtualization Tagged With: Cloud, hardware, network, open source, service assurance, virtualization, virtualization technology, WAN

How SMBs Can Maximize an Investment in Unified Communications

November 14, 2016 by Robert Hayes

Unified Communcations

According to a recent Gartner report, it’s expected that worldwide IT spending will remain flat throughout the remainder of 2016. One could take a look at this report and assume that unified communications (UC) services will be on the downswing. On the contrary, businesses are simply refusing to pay for […]

Filed Under: SMBs, Unified Communications Tagged With: hardware, IT, scalability, SMB, software, unified communications

Pricing Backup and Disaster Recovery Services: Five Principles to Keep in Mind

November 7, 2016 by Robert Hayes

Disaster Recovery

As more and more businesses move to cloud-based infrastructures – with public cloud Infrastructure as a Service (IaaS) sector spending expected to reach $38 billion during 2016 – the need for cloud-based backup and disaster recovery services has likewise grown. As competition in the recovery and backup field becomes more […]

Filed Under: Backup & Disaster Recovery Tagged With: backup, BDR, business continuity, Cloud, disaster recovery, IaaS, Infrastructure as a Service

4 Reasons to Make the Switch to Selling Office 365

October 24, 2016 by Robert Hayes

Office 365

Just as many businesses rely on hosted Exchange for their various productivity needs, others rely on it to maintain their bottom lines. For most hosted Exchange sellers, Microsoft’s mail server software has represented a cash cow in terms of profitability for the past few years. As a result, there is […]

Filed Under: Office 365 Tagged With: cloud solution provider, CSP, hosted exchange, Microsoft, Office 365, sales

The Makings of an Effective Disaster Recovery Plan

October 17, 2016 by Robert Hayes

Here are the components that need to be in your disaster recovery plan.

A severe thunderstorm isn’t the only way that disaster can befall a company. Outages can come from the most unlikely of scenarios, whether from a broken water pipe that floods expensive equipment or a failed A/C unit that makes it impossible to work. No matter the incident, it’s important to […]

Filed Under: Backup & Disaster Recovery Tagged With: backups, data, disaster recovery, downtime, DR, RPO, RTO, SLA

Getting ready for UCaaS? Consider these factors.

October 10, 2016 by Robert Hayes

UCaaS

Moving to Unified Communications as a Service (UCaaS) can be helpful for any business. However, organizations looking to spearhead such a move need to determine their readiness to successfully implement and use cloud-based technologies. Following are several points that businesses should consider prior to implementing UCaaS. Employee Needs Organizations transitioning […]

Filed Under: Unified Communications Tagged With: call flow, Cloud, legacy systems, mobility, Telephony, UCaaS, unified communications

Deploying Big Data: Big Benefits for Business Growth

October 3, 2016 by Robert Hayes

Big Data

Every second of every day, the world of big data gets bigger. Google searches, site analytics, keywords and trends on social media, anonymized software usage reports, and thousands of other data sources quantify and describe the world, offering an unprecedented ability to interpret behavior. Even the White House has invested […]

Filed Under: Data Tagged With: big data, CTO, data analysis, data initiatives, data-driven culture, metrics

CIO-Driven Outsourcing Brings Opportunity for IT Providers

September 28, 2016 by Robert Hayes

IT

As CIOs look towards outsourcing as a way to gain crucial skill sets and services, IT solution providers have a golden opportunity to step up to the plate and offer their portfolio of solutions and services. Identifying In-Demand Skills Of the 3,352 global CIOs and technology leaders polled in a recent […]

Filed Under: CIOs, IT Tagged With: as a Service, CIO, data analytics, IT, IT solution providers, outsourcing

What MSPs Must Do to Create Greater Business Value

September 21, 2016 by Robert Hayes

MSPs

Jake Sorofman, research director at Gartner, recently noted that customer experience is the new competitive battlefield in today’s IT market. As a result, most managed services providers (MSPs) are placing less emphasis on product and service differentiation and more on customer retention and ongoing business growth. The hypercompetitive IT arena […]

Filed Under: MSPs Tagged With: customer experience, IT, managed services provider, MSP, SLA, virtual CIO

How the Cloud Keeps Disasters at Bay

September 14, 2016 by Robert Hayes

Cloud

Disasters can come at any given moment in just about any form. Natural disasters, malware or hacking attacks, and human error are all causes of IT downtime and data loss. Utilizing cloud technology can help keep the effects of these disasters at bay. Cloud-Based Applications Are Always Available Local programs on […]

Filed Under: Backup & Disaster Recovery, Cloud Tagged With: backups, business continuity, Cloud, cloud storage, cloud-based applications, data storage, disaster recovery, hosted email, IT

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