A severe thunderstorm isn’t the only way that disaster can befall a company. Outages can come from the most unlikely of scenarios, whether from a broken water pipe that floods expensive equipment or a failed A/C unit that makes it impossible to work. No matter the incident, it’s important to […]
Getting ready for UCaaS? Consider these factors.
Moving to Unified Communications as a Service (UCaaS) can be helpful for any business. However, organizations looking to spearhead such a move need to determine their readiness to successfully implement and use cloud-based technologies. Following are several points that businesses should consider prior to implementing UCaaS. Employee Needs Organizations transitioning […]
Deploying Big Data: Big Benefits for Business Growth
Every second of every day, the world of big data gets bigger. Google searches, site analytics, keywords and trends on social media, anonymized software usage reports, and thousands of other data sources quantify and describe the world, offering an unprecedented ability to interpret behavior. Even the White House has invested […]
CIO-Driven Outsourcing Brings Opportunity for IT Providers
As CIOs look towards outsourcing as a way to gain crucial skill sets and services, IT solution providers have a golden opportunity to step up to the plate and offer their portfolio of solutions and services. Identifying In-Demand Skills Of the 3,352 global CIOs and technology leaders polled in a recent […]
What MSPs Must Do to Create Greater Business Value
Jake Sorofman, research director at Gartner, recently noted that customer experience is the new competitive battlefield in today’s IT market. As a result, most managed services providers (MSPs) are placing less emphasis on product and service differentiation and more on customer retention and ongoing business growth. The hypercompetitive IT arena […]
How the Cloud Keeps Disasters at Bay
Disasters can come at any given moment in just about any form. Natural disasters, malware or hacking attacks, and human error are all causes of IT downtime and data loss. Utilizing cloud technology can help keep the effects of these disasters at bay. Cloud-Based Applications Are Always Available Local programs on […]
IT Leaders as Enterprise Innovators
The role of IT in the enterprise is constantly changing, and some key shifts in mindset are necessary in order for IT to remain relevant and useful to the organization as the industry evolves. IT is no longer just a department that equips employees with pre-defined lists of tools; IT […]
Flipping the MSP Sales Script
If there’s one thing that managed service providers (MSPs) can be sometimes, it’s predictable. The typical seasoned MSP already has its time-tested pitch laid out: sell the customer on predictable service levels and costs. But by now, most customers are already aware of the standard cost-saving benefits. These days, companies […]
Building a Framework for Improved IT Security
It’s not unusual for companies to treat IT security and compliance as an afterthought. IT departments are often too busy rolling out new technologies and fixing current technology to deal with IT policy matters. Many companies have never bothered to assign someone in a permanent security role who can help […]
Hybrid IT: Making Complex IT Challenges Simpler
For many companies, the IT infrastructure of old — designed to handle closed and highly controlled business environments — is a quickly fading memory. These days, companies large and small are clamoring for robust and dynamic IT solutions that are capable of handling increasingly sophisticated business environments. According to a […]
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