The unified communications (UC) industry is moving at a faster pace than ever before. Vendors have long offered new and improved technologies, but clients have often been slower to adapt to them. That’s beginning to change, and it’s led to an industry-wide shift that is changing the rules of the […]
3 Reasons to Consider Unified Communications in the Cloud
Unified Communications (UC) is poised to generate $12 billion by 2018 while commanding over 62 billion seats, according to Infonetics Research. And like other areas in the industry and current business environment, the trend is toward utilizing cloud-based services as opposed to deploying items in house. In fact, Unified Communications […]
Are Businesses Missing Out on the True Value of Unified Communications?
The expectations for unified communications (UC) systems vary greatly from one organization to another. For some, unified communications acts as a step forward in modernizing and streamlining communications. Others are much more concerned with specific ROI. The value of unified communications is there for the taking, but many businesses fail to maximize their use […]
Cisco Business Edition 7000 Packaged for the Enterprise
Cisco has announced the release of their Business Edition 7000 (The successor to the Business Edition 6000), to target the 1000-5000 Unified Communications end user business space. Leveraging VMWare to run multiple Cisco Virtual Servers, this platform can deliver services from Call Processing to Instant Messaging to Jabber and Unified […]
Public vs. Private Hosted UC
Gartner, Inc research has pointed to trends in the UC hosting environments. While many companies still prefer their own on-site implementation within datacenters offering perceived security and control, others are offloading their Unified Communications to the cloud for ease of management and redundant platforms with cost savings. A third option […]
The PBX Market Can’t Stand Against UC Sales
Here is a description of the rapidly moving pace of technology and the effects that it may have on leading PBX companies. VoiP and UC services are expected to continue to grow in coming years while the PBX market will continue to shrink. As such, the article goes on to […]
Top 5 Hosted Unified Communications Best Practices
Regarding service providers there are 5 practices to follow. 1. Back up servers that can also be taken to an out of the area server to share with traffic volumes. 2. Updated automation to keep up and keep track. 3. To constantly test all equipment and tasks. 4. Assessments of […]
Business Conversations Need Voice and Visual Information Too
There are more ways than ever to communicate business ideas. In today’s world, what is really the most effective? Sometimes text messaging or e-mails are not enough. Video would seem to be the answer although it has limitations – often video is just used to show who you are speaking […]
Ditch the Desktop Phone? Let’s Consider It
Print is dead. Tablets are the future. People love to declare old technologies obsolete and hail the new thing as the perfect replacement. On some “technologies,” like tape cassettes, we can all agree. But what about the traditional desktop phone? Wired? Or Less. In our personal lives, many of us […]
A Look at the Benefits and Drawbacks of Unified Communications
Unified communications (UC) allows businesses to have the ability to make phone calls, emails, faxes and video chat from a single device like a computer. Though the majority of business leaders have confessed that they don’t know exactly what UC means, studies indicate that many are scrambling to take advantage […]