Channel partners have an unusual sort of power in their hands. They go forth with other suppliers’ technology and offer it up to companies in a bid to see return. That means making sales is vital to overall success, not just for the channel partner, but for the suppliers, too. […]
Why the Typical Vendor Channel Program Needs a Major Overhaul
The concept of a channel program was ideal for OEMs wanting to align with companies that were interested in selling their hardware and software to IT managers of companies of all sizes. It was an effective model for many years. Now the typical channel partner program is beginning to show […]
The Changing Role of the CIO
The shift to a cloud-first approach in many enterprises presents a clear disruption across business processes. From new opportunities for collaboration and seamless mobile connectivity to an improved customer experience, cloud technology is making a big impact. The influence of cloud services is also at work on the CIO, significantly […]
Choosing among SD-WAN, MPLS, or a Hybrid Solution
Software-defined wide area networking (SD-WAN) is a relatively new technology, and some enterprises have been quick to implement it to solve a variety of network challenges. As with any infrastructure solution, it’s becoming clear that while SD-WAN provides a lot of benefits, it may not be a universal solution for […]
Why Partners Should Offer Managed Security
There is a new managed security trend happening right now, and it’s gaining steam. According to a study by Forrester, 50 percent of respondents said they turned to Managed Security Service Providers (MSSPs) for outside help. Another 28 percent said they’re planning to do the same over the course of the […]
4 Tips Service Providers Can Use to Improve Customer Support
It’s no secret in today’s technologically advanced marketplace that consumers have higher expectations than ever before when it comes to the quality customer experience. Companies often tout their high priority approach to customer support, but the proof is truly in the experience. The reality is very simple: if your clients […]
Simplify Your WAN Management with SD-WAN
Many businesses require a wide-area network (WAN), particularly those that have some element of geographic dispersion to them. While a WAN is vital, it isn’t always simple to manage, which means most users will have to devote quite a bit of IT time and resources to the care of such […]
Three Questions to Ask a Potential Vendor
When considering partnering with a vendor, you should have a set of questions you use to determine a good fit. The recent disruption in the market due to advances in cloud technology means that the traditional way of evaluating providers may no longer be valid. In fact, there’s reason to […]
The Benefits of UCaaS for Global Enterprises
Global enterprises are organizing their teams to better serve the needs of their customers, which often results in multi-site communications systems that don’t always integrate well with one another. As a result, the pursuit of Unified Communications as a Service (UCaaS) becomes a priority for many enterprises. A UCaaS solution […]
The Importance of IT Maintenance
IT maintenance has a way of taking up time and attention, either on the company’s terms or in the form of fires that must be put out in a costly and time-consuming way. Having a plan for IT maintenance can result in a better-structured solution to handling fires before they […]
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